FAQs
Why can't I keep my own list and send my own emails?
DPAE is responsible for maintaining updated alumni and donor data to ensure that it is accurate. Also, DPAE keeps track of opt-outs and exclusions to avoid legal issues related to sending unwanted messages.
Click Rate vs. Open Rate
Open rates are no longer a reliable metric when measuring the success of an email. Clicks and click-through rates (CTR) are much more accurate and provide greater insight into your message鈥檚 performance.
What To Avoid
- All alumni lists must be managed by DPAE.
Key Considerations
- DPAE Communications uses Slate as its platform for all alumni and donor/friend email communication from all areas across the university system. DPAE Communications team manages this platform and university partners outside of DPAE will not require training or access.
- Email addresses cannot be provided for direct communication from the college/area/individual alumni or for importing into external systems (i.e.
I'm a KSU student
This is where a contact form will go, I need to find out which is preferred - qualtrics or MS forms.
Build Your Self-Care Menu
Self-care isn鈥檛 selfish鈥攊t鈥檚 essential! Not sure where to start? That鈥檚 okay. Dr. Pamela will help us create personalized self-care menus to support our mental health and well-being.
Hot Cocoa & Cookies Holiday Party
Warm up with hot cocoa and indulge in delicious cookies while celebrating the season with colleagues and friends. Take a break from your day, enjoy some holiday cheer, and connect with others. We look forward to seeing you there!